Contact Symantec Technical Support

In order to contact the relevant Symantec Technical Support department, please choose the option that best describes your issue:

Upgrades and Renewals

Use the link at the right to proceed to Symantec Online Store where you can buy Norton upgrades and/or renew your Norton subscription. Trial downloads are also available for selected Norton products.

›  Proceed to Norton Online Store

Technical Issues Support

To get help with the following issues:

  • Product Installation and Activation
  • Download and Order Issues
  • Subscriptions and Renewals issues
  • Connection Issues / LiveUpdate Issues
  • Returns
  • Promotions / Discounts
  • Error Messages and Documentation
›  Proceed to Norton Tech Support

Norton Instant Online Chat

Proceed to the Norton Instant Online chat to get online support from a live agent via chat window. This support option is also available from your Norton product support section.

›  Proceed to Norton Online Chat

Expert Installation

Symantec has professionals on site that will help you install and configure your Norton software over the Internet. With this paid service you can request a remote installation and configuration support. A Symantec technician will set up and customize your software to fit your needs. Any problems you may come across during the installation process will be solved by a remote Norton agent.

›  Proceed to Expert Installation