Downloading Norton from Amazon and subscription extension

Most of the time Amazon online store will provide Norton downloads at a significantly lower price than any retail store. However, some users may experience problems while trying to extend their Norton subscription using Amazon downloads.

Amazon is normally providing the latest version of Norton products available as a download file, but when you install and run Norton right after downloading it from Amazon it might show that your subscription is about to expire in 14 days or so.

In order to successfully extend Norton subscription using Amazon downloads you not only need to install the file downloaded, but you also need to enter your activation key which is delivered in a separate email by Amazon. Without entering the key your Norton subscription will be only valid for the next 14 days. In other words you have 14 days to activate your product after the date of purchase.

Entering the activation key Amazon sent you will give you another 366 days of protection, i.e. it will extend your subscription period.

If you didn't get an email from Amazon containing your activation key do the following:

  • Wait a couple of minutes for the e-mail from Amazon to arrive
  • Check your SPAM settings and SPAM folder for the message from Amazon
  • If you still didn't get the message containing your activation key login to your Amazon account and go to Your Orders > Digital Orders page to confirm your purchase is listed there
  • If you still didn't get the Norton activation key contact Amazon, so that they can send you the activation key again

When you have the Norton activation key emailed to you follow these steps to activate your subscription:

  • Install Norton
  • Go to the Support menu and select the Enter Product Key option
  • Enter your product activation key in the box
  • Wait for Norton activation
  • Norton will activate and appear in your Norton Account

NOTE: It's worth mentioning that if you can tolerate the annoying messages keeping informing you about the expiring subscription it's best wait until the last day of the 14-day grace period and only then enter your activation key. This will give you extra 14 days of protection because if you enter your key right away you will loose the 14-day grace period and only get 366 days of protection.